Shipping Policy

Last Updated: 16/06/2026

At FOXY FASHION SOLUTION PRIVATE LIMITED, we aim to provide a smooth, reliable, and transparent delivery experience. This Shipping Policy explains how orders placed through https://foxyfashions.in are processed, dispatched, tracked, and delivered across India.

1. Shipping Coverage

We deliver to most serviceable pin codes across India through trusted third-party courier and logistics partners.

Availability of delivery services depends on your delivery location and pin code. If your location is serviceable, the applicable shipping options will automatically be displayed during checkout.

Certain remote or restricted locations may have limited delivery availability or longer delivery timelines.

2. Order Processing & Dispatch Timeframe

Once an order is successfully placed and confirmed, our team begins processing it.

  • Order Processing Time: Usually 1–2 working days
  • Expected Dispatch Time: Generally within 1–3 working days from order confirmation
  • Orders placed on Sundays or public holidays may be processed on the next working day.

Processing or dispatch may take additional time during:

  • Festivals and public holidays
  • Promotional events or major sales
  • High order-volume periods
  • Inventory verification
  • Operational or logistical disruptions

Once your order has been dispatched, tracking details will be shared through your registered email address, mobile number, or account.

3. Estimated Delivery Time

Estimated delivery timelines are calculated after the order has been dispatched.

Standard Delivery Timeframes

  • Metro Cities: Approximately 3–5 working days
  • Other Cities & Urban Locations: Approximately 5–7 working days
  • Remote / Rural Locations: Approximately 7–10 working days

Overall Order-to-Delivery Timeframe

Including processing and dispatch time, most orders are expected to be delivered within approximately:

4–12 working days from the date of order confirmation, depending on the destination and courier serviceability.

These timelines are estimates and are not guaranteed delivery dates.

4. Shipping Charges

Shipping charges may depend on:

  • Order value
  • Product type
  • Delivery location
  • Promotional offers
  • Courier serviceability

Free Shipping may be available on selected products, promotional campaigns, or qualifying order values.

Any applicable shipping charges will be clearly displayed during checkout before you complete the payment.

5. Order Tracking

Once your order has been dispatched, you will generally receive a tracking link or tracking number through SMS, email, or your registered account.

You can also check your order status through:

My Account → Orders → Track Order

Please allow up to 24 hours after dispatch for tracking information to become fully active on the courier partner’s tracking system.

6. Delayed Orders

Although we make reasonable efforts to ensure timely deliveries, delays may occasionally occur due to circumstances outside our direct control, including:

  • Courier or logistics partner delays
  • Severe weather conditions
  • Natural disasters
  • Public holidays or festivals
  • Transportation disruptions or strikes
  • Government restrictions
  • Incorrect or incomplete delivery information
  • Unexpected operational issues

If your order exceeds the expected delivery timeframe, please contact our support team with your Order ID.

We aim to review shipping-related complaints and provide an initial response within 1–2 working days.

7. Failed Delivery / Missed Delivery Attempts

Courier partners may make approximately 2–3 delivery attempts, depending on their applicable delivery procedures.

Delivery may fail if:

  • The customer is unavailable
  • Calls from the courier partner are unanswered
  • The address cannot be located
  • The delivery location is inaccessible
  • Incorrect contact details have been provided

If all delivery attempts are unsuccessful, the shipment may be marked as Return to Origin (RTO) and returned to us.

Where re-shipment is available, additional shipping charges may apply depending on the circumstances.

8. Incorrect Address or Contact Information

Customers are responsible for providing accurate delivery details, including:

  • Full name
  • Complete address
  • Correct PIN code
  • Active mobile number
  • Relevant landmark, where necessary

FOXY FASHION SOLUTION PRIVATE LIMITED cannot be held responsible for delays or failed deliveries caused by:

  • Incorrect or incomplete addresses
  • Wrong PIN codes
  • Incorrect mobile numbers
  • Customer unavailability
  • Inability of the courier partner to contact the recipient

Address Change Timeframe

Requests to change the delivery address must be made before the order is dispatched.

Once an order has been handed over to the courier partner, we may not be able to modify its delivery address.

9. Damaged or Tampered Packages

If the outer package appears visibly damaged, opened, or tampered with at the time of delivery:

  • You may refuse to accept the shipment if the damage is clearly visible.
  • Wherever possible, record an uninterrupted parcel opening/unboxing video.
  • Take clear photographs showing the condition of the parcel.
  • Contact our support team within 24 hours of delivery.

Please provide your Order ID, photographs, and supporting video so that our team can review the issue.

Claims reported after the applicable timeframe may be difficult to verify.

10. Delivery Confirmation

An order may be considered delivered once the courier partner’s tracking system records the shipment as successfully delivered to the customer or an authorized recipient at the delivery address.

If tracking shows the order as delivered but you have not received it, please contact us within 24–48 hours so that we can raise the matter with the courier partner.

Courier investigations may require additional processing time depending on the logistics provider.

11. International Shipping

Currently, we do not offer international shipping.

Orders placed through https://foxyfashions.in are currently delivered only to serviceable addresses within India.

12. Shipping & Support Timeframes at a Glance

  • Order Processing: 1–2 working days
  • Expected Dispatch: 1–3 working days
  • Metro Delivery After Dispatch: 3–5 working days
  • Other Cities: 5–7 working days
  • Remote / Rural Locations: 7–10 working days
  • Overall Estimated Delivery: Approximately 4–12 working days
  • Tracking Activation: Up to 24 hours after dispatch
  • Damaged/Tampered Parcel Reporting: Within 24 hours of delivery
  • Delivered but Not Received Reporting: Within 24–48 hours
  • Shipping Support Response: Usually within 1–2 working days

Working days generally exclude Sundays and applicable public or bank holidays.

13. Contact Us

For shipping, tracking, dispatch, or delivery-related assistance, contact:

📞 +91 9718698917
✉️ info@foxyfashions.in
🕘 Support Hours: Monday – Friday, 9:00 AM – 6:00 PM
⏱️ Response Time: Usually within 1–2 working days

FOXY FASHION SOLUTION PRIVATE LIMITED
Website: https://foxyfashions.in

When contacting us, please provide your Order ID and registered contact details so that our support team can assist you efficiently.